Privacy Policy

Brian’s Shoes – E-Commerce Website

📍 68 The Broadway, Stanmore, HA7 4DU

📧 sales@brianskidsshoes.co.uk

📞 020 8954 3712

Effective Date: 26th February 2025

1. Introduction

At Brian’s Shoes, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website www.briansshoes.co.uk and interact with our services. By using our website, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect personal information when you:

Place an order on our website.
Sign up for an account or newsletter.
Contact us via email, phone, or our contact form.
Participate in promotions, surveys, or competitions.

The personal data we collect may include:

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party providers)

2.2 Automatically Collected Information

When you browse our website, we may collect certain data automatically, including:

IP address
Browser type and version
Pages you visit and time spent on our site
Device information (e.g., desktop, mobile, tablet)
Cookies and tracking technologies (see Section 7 for details)

3. How We Use Your Information

We use your personal data to:

Process and fulfill orders.
Communicate with you regarding your orders, inquiries, or promotions.
Improve our website and services.
Personalise your shopping experience.
Detect and prevent fraudulent activities.
Comply with legal obligations.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Payment processors (e.g., Shopify Payments, PayPal), couriers, and analytics providers to facilitate smooth transactions and services.
Legal Authorities: If required by law or to protect our business against fraud or security threats.

All third-party services we use comply with strict data protection regulations.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy. After this period, we securely delete or anonymise your data unless legally required to retain it.

6. Your Rights & Choices

Under UK and EU data protection laws, you have the following rights:

✅ Access: Request a copy of the personal data we hold about you.

✅ Correction: Update inaccurate or incomplete information.

✅ Deletion: Request the deletion of your personal data (subject to legal requirements).

✅ Objection: Restrict or object to the processing of your data.

✅ Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at sales@brianskidsshoes.co.uk.

7. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These include:

Essential Cookies: Required for website functionality (e.g., shopping cart).
Analytics Cookies: Help us understand website traffic and improve usability.
Marketing Cookies: Used for personalised advertising and remarketing.

You can manage cookie preferences in your browser settings.

8. Security of Your Data

We take security seriously and implement industry-standard measures, including:

SSL encryption for secure transactions.
Restricted access to sensitive data.
Regular security updates to protect against threats.

Despite our efforts, no method of online transmission is 100% secure. Always use strong passwords and keep your account credentials private.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., payment providers, external brands). We are not responsible for the privacy practices of these sites. Please review their privacy policies separately.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review it regularly.

11. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, please contact us:

📍 Brian’s Shoes

📧 sales@brianskidsshoes.co.uk

📞 020 8954 3712

📍 68 The Broadway, Stanmore, HA7 4DU

This Privacy Policy ensures compliance with UK GDPR and Data Protection Act 2018, protecting both Brian’s Shoes and your customers. Let me know if you need any refinements!